Your Answering Service In The Cloud
Meet Liberty, a true cloud-based CCaaS platform for the telephone answering service industry. Enhancing your agent’s experience, and in turn, your customer’s experience. Built by an answering service, for your answering service.
Trusted Partners
Cloud-Based Platform Designed For Answering Services and Contact Centers
Over a decade ago, we began developing our own software due to lack of products on the market that could sufficiently meet the unique needs of answering services and contact centers. What started as a small application has evolved into a robust, all-in-one cloud-based solution that streamlines and simplifies customer and agent experiences.
100% Cloud-Based
No closets or VPMs needed. Simply open a browser, log in, and run your answering service from anywhere.
Omnichannel
Take messages through any channel such as Phone, Chat, SMS, Email, or Social Media.
Mobile App
Allow your clients to access the power of your answering service from a mobile phone at all times.
Dynamic Agent Scripting
Work smarter, not harder. Our UI allows you to drag and drop to make changes on the spot to create dynamic scripts as needed.
On-Call Management
Streamline the process of adding people on call to ensure that your customers' needs are being met each time they reach out.
Payment IVR
Take payments anywhere, anytime, 24/7. No need for a live agent and fully integrated with Stripe, Fiserv, and Authorize.net.
Client Testimonial
Always Innovating, Always Adding!
In an industry where technology has been slow to advance, we are proud to be growing and innovating at a rapid pace. We are constantly adding new features and finding new ways to deliver faster, smarter, and more personalized experiences every day.
Helping Deliver Better Customer Experiences
Designed to fit the needs of answering services and contact centers, our platform offers everything you need to take your production and customer satisfaction to the next level!
Redundant and Secure
Get rid of old legacy systems that are no longer supported, and step into the modern era with a fully cloud-based platform.
Cost Savings
Reduce your IT and maintenance costs. Hardware maintenance is no longer needed!
Happier, More Productive Agents
Our cloud-based platform helps agents work more efficiently, while handling customer calls in a personalized manner.
More Satisfied Customers
Happy customers lead to more referrals, testimonials, five-star reviews, and revenue for your business.
Take the first step in delivering a more streamlined experience!
Leave your legacy system in the past with Liberty, the all-in-one cloud-based CCaaS platform for the TAS industry.