Your Answering Service In The Cloud

Meet Liberty, an all-in-one, cloud-based CCaaS platform for the telephone answering service industry. Enhancing your agent’s experience, and in turn, your customer’s experience. Built by an answering service, for your answering service.

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The Ultimate Solution For Your Answering Service Needs

Streamline operations. Make decisions on the fly. Watch how the Liberty Platform can take your business to the next level!

Cloud-Based CCaaS Platform For Answering Services

Over a decade ago, we began developing our own software due to lack of products on the market that could sufficiently meet the unique needs of modern answering services. What started as a small application has evolved into a robust, all-in-one, cloud-based solution that streamlines and simplifies customer and agent experiences.

100% Cloud-Based

No closets or VPNs needed. Simply open a browser, log in, and run your answering service from anywhere.

Omnichannel

Take messages through any channel such as Phone, Chat, or SMS.

Mobile App

Allow your clients to access the power of your answering service from a mobile phone at all times.

Dynamic Agent Scripting

Work smarter, not harder. Our UI allows you to drag and drop to make changes on the spot to create dynamic scripts as needed.

On-Call Calendar

Streamline the process of adding people on call to ensure that your customers' needs are being met each time they reach out.

Workforce Management

Revolutionize managing your workforce by accurately analyzing call volume with real-time reporting and providing efficient scheduling tools

Improve Efficiency, Increase Profitability

In an industry where technology has been slow to advance, we are proud to be growing and innovating at a rapid pace. We are constantly adding new features and finding new ways to deliver faster, smarter, and more personalized experiences every day.

Answering Service Software in the Cloud

Helping Deliver Better Customer Experiences

Designed to fit the needs of answering services and contact centers, our platform offers everything you need to take your production and customer satisfaction to the next level!

Redundant and Secure

Get rid of old legacy systems that are no longer supported, and step into the modern era with a fully cloud-based platform.

Cost Savings

Reduce your IT and maintenance costs. Hardware maintenance is no longer needed!

Happier, More Productive Agents

Our cloud-based platform helps agents work more efficiently, while handling customer calls in a personalized manner.

More Satisfied Customers

Happy customers lead to more referrals, testimonials, five-star reviews, and revenue for your business.

Take the first step in delivering a more streamlined experience!

Leave your legacy system in the past with Liberty, the all-in-one cloud-based CCaaS platform for the TAS industry.