What's New
Introducing To Dos: A powerful feature that enables outbound task management via call, SMS, email, or internal workflows.
Available via API or UI, To Dos empowers you to create, schedule, and automate key actions for your business.
Supports real-time follow-ups, appointment reminders, emergency alerts, and more—all integrated into your answering service.
Key Benefits
Automate essential workflows by integrating with your favorite third-party apps.
Stay organized with scheduled or recurring reminders like follow-up calls and wake-up alerts.
Communicate across multiple channels—Live Calls, SMS, and Email—from a single platform.
Boost operational efficiency while delivering a more responsive client experience.
Why It Matters
Answering services today must be proactive, not just reactive. The To Dos feature redefines what your team can accomplish, helping you move from simply answering calls to managing critical tasks, workflows, and communications with precision. Whether you’re scheduling appointment reminders for a medical office, sending legal updates for a firm, or issuing emergency alerts for a property manager—To Dos keeps your operation running smoothly.
By consolidating task management and outbound communication into a single toolset, your team saves time, reduces manual errors, and enhances service reliability. It’s not just a new feature—it’s a shift in how you engage with your clients.
Getting Started
Explore To Dos in the UI: Navigate to the Liberty dashboard and locate the To Dos section to start creating tasks manually.
Use the API: Visit the API documentation to learn how to create, schedule, and automate To Dos programmatically.
Set up workflows: Connect third-party apps like form builders, ticketing systems, or CRMs to trigger calls, texts, or emails automatically.
Test channels: Try sending live calls, one-way SMS, and branded emails to experience the full range of outbound communication.
