> For the complete documentation index, see [llms.txt](https://www.kauneonga.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.kauneonga.com/docs/portals-and-app/user-portal.md). # User Portal Learn what the User Portal is, what clients do there, and where to start. The User Portal is the client-facing workspace in Liberty. Use it to review messages, maintain Oncall coverage, manage user access, and monitor account activity.
User Portal in Liberty

The User Portal gives clients direct access to messages, account activity, and self-service tools.

### What happens in this portal * Review messages, activity, and account history. * Manage users, profile settings, and client-facing account details. * Maintain Oncall contacts, schedules, and related self-service tasks. ### Why it matters Clients can get answers without waiting on operations staff. Account updates move faster and stay closer to the source. That improves visibility, accuracy, and service continuity. ### If this is your first time here 1. Start with [Access and dashboard](/docs/portals-and-app/user-portal/access-and-dashboard.md). 2. Review [Messages](/docs/portals-and-app/user-portal/messages.md). 3. Open [Accounts and users](/docs/portals-and-app/user-portal/accounts-and-users.md) or [Oncall calendar](/docs/portals-and-app/user-portal/oncall-calendar.md). ### In this section * [Access and dashboard](/docs/portals-and-app/user-portal/access-and-dashboard.md) * [Usage](/docs/portals-and-app/user-portal/usage.md) * [Accounts and users](/docs/portals-and-app/user-portal/accounts-and-users.md) * [Messages](/docs/portals-and-app/user-portal/messages.md) * [Scripts](/docs/portals-and-app/user-portal/scripts.md) * [Oncall calendar](/docs/portals-and-app/user-portal/oncall-calendar.md) * [Profile, reports, and API keys](/docs/portals-and-app/user-portal/profile-reports-and-api-keys.md) ### Shared reference * [API reference](https://www.kauneonga.com/docs/api-reference/) * [Integrations](/docs/useful-resources/integrations.md) ### Best for * clients and account owners * user admins managing access * teams reviewing messages, Oncall routing, and reports --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://www.kauneonga.com/docs/portals-and-app/user-portal.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.