> For the complete documentation index, see [llms.txt](https://www.kauneonga.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.kauneonga.com/docs/getting-started/quickstart.md).

# Quickstart

Start here to choose the right portal and complete the first key Liberty tasks.

## Quickstart

Use this page to get oriented in Liberty and move quickly into the right workflows.

Liberty is a cloud-based CCaaS platform built for answering services. The fastest path is to start with your role, then move into the portal and task areas that matter to your team.

### Start with your role

* **Admins** configure users, accounts, scripts, routing, messaging, and platform settings. Start with [Admin Portal](/docs/portals-and-app/admin-portal.md).
* **Agents** handle calls, messages, SMS replies, chats, and assigned work. Start with [Agent Portal](/docs/portals-and-app/agent-portal.md).
* **Supervisors** monitor live operations, agent activity, quality, and workforce performance. Start with [Supervisor Portal](/docs/portals-and-app/supervisor-portal.md).
* **Clients** review messages, manage account access, and maintain Oncall information. Start with [User Portal](/docs/portals-and-app/user-portal.md).

### First steps

{% stepper %}
{% step %}

### Confirm access

Make sure each team member can access the correct portal and role-based areas.

Start with [Introduction](/docs/overview/introduction.md), then review the access pages for each role.
{% endstep %}

{% step %}

### Review operational setup

Admins should validate accounts, resources, scripts, Oncall configuration, messaging, voice, and reporting coverage.

The main setup areas live in [Admin Portal](/docs/portals-and-app/admin-portal.md).
{% endstep %}

{% step %}

### Validate daily workflows

Agents and supervisors should test the workflows they use every day, including calls, messages, dispatching, queue work, and oversight.

Use the [Agent Portal](/docs/portals-and-app/agent-portal.md) and [Supervisor Portal](/docs/portals-and-app/supervisor-portal.md) sections as the working reference.
{% endstep %}

{% step %}

### Move into deeper reference

Once the core workflows are clear, use the shared docs for integrations, security review, and related quality workflows.

See [Integrations](/docs/useful-resources/integrations.md), [Security & Compliance](/docs/useful-resources/readme.md), and [Analytics and learning experiences](/docs/portals-and-app/supervisor-portal/analytics-and-learning-experiences.md).
{% endstep %}
{% endstepper %}

### Recommended next pages

* [Introduction](/docs/overview/introduction.md)
* [Admin Portal](/docs/portals-and-app/admin-portal.md)
* [Agent Portal](/docs/portals-and-app/agent-portal.md)
* [Supervisor Portal](/docs/portals-and-app/supervisor-portal.md)
* [User Portal](/docs/portals-and-app/user-portal.md)

{% hint style="info" %}
If you are rolling out Liberty for a new team or account set, continue with the implementation checklist next.
{% endhint %}


---

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