Your Answering Service In The Cloud
Meet Liberty, an all-in-one, cloud-based CCaaS platform for the telephone answering service industry. Enhancing your agent’s experience, and in turn, your customer’s experience. Built by an answering service, for your answering service.
Trusted Partners
The Ultimate Solution For Your Answering Service Needs
Streamline operations. Make decisions on the fly. Watch how the Liberty Platform can take your business to the next level!
Cloud-Based CCaaS Platform For Answering Services
Over a decade ago, we began developing our own software due to lack of products on the market that could sufficiently meet the unique needs of modern answering services. What started as a small application has evolved into a robust, all-in-one, cloud-based solution that streamlines and simplifies customer and agent experiences.
100% Cloud-Based
No closets or VPNs needed. Simply open a browser, log in, and run your answering service from anywhere.
Omnichannel
Take messages through any channel such as Phone, Chat, or SMS.
Mobile App
Allow your clients to access the power of your answering service from a mobile phone at all times.
Dynamic Agent Scripting
Work smarter, not harder. Our UI allows you to drag and drop to make changes on the spot to create dynamic scripts as needed.
On-Call Calendar
Streamline the process of adding people on call to ensure that your customers' needs are being met each time they reach out.
Workforce Management
Revolutionize managing your workforce by accurately analyzing call volume with real-time reporting and providing efficient scheduling tools
Improve Efficiency, Increase Profitability
In an industry where technology has been slow to advance, we are proud to be growing and innovating at a rapid pace. We are constantly adding new features and finding new ways to deliver faster, smarter, and more personalized experiences every day.
Helping Deliver Better Customer Experiences
Designed to fit the needs of answering services and contact centers, our platform offers everything you need to take your production and customer satisfaction to the next level!
Redundant and Secure
Get rid of old legacy systems that are no longer supported, and step into the modern era with a fully cloud-based platform.
Cost Savings
Reduce your IT and maintenance costs. Hardware maintenance is no longer needed!
Happier, More Productive Agents
Our cloud-based platform helps agents work more efficiently, while handling customer calls in a personalized manner.
More Satisfied Customers
Happy customers lead to more referrals, testimonials, five-star reviews, and revenue for your business.
Take the first step in delivering a more streamlined experience!
Leave your legacy system in the past with Liberty, the all-in-one cloud-based CCaaS platform for the TAS industry.